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Business

Business confidence rises with strong profits, but consumers are getting more pessimistic

There is a stark difference in mood in the economy.

Businesses are enjoying prosperous conditions with high profits and rising confidence, but consumer sentiment has fallen into deeply negative territory.

In fact, the gap between business confidence and the gloomy consumer sentiment is the largest on record.

Despite that, households are still spending money as though they’re optimistic about the future, and it’s complicating the economic outlook.

But economists say it’s likely that rising inflation and uncertainty will soon begin to weigh on spending, and when that tipping point occurs we may see a real slow-down in economic activity.

Many expect that slowdown to occur next year.

Business confidence rises, despite headwinds

The latest monthly surveys on business and consumer confidence were released on Tuesday.

The NAB monthly business survey showed Australian businesses reported very positive conditions last month.

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Business

Commonwealth Bank, Westpac, NAB to close dozens of suburban branches, with fears for 100 jobs

Dozens of major bank branches across Australia are set to close within months, with the finance union expecting more than 100 jobs to be cut.

A total of 37 branches are confirmed to close over the next few months.

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What does it mean for customers and jobs?

Westpac Group has made the most significant slash, with 24 branches set to shut nationwide.

The group says the “majority” of employees will be unaffected by the move and will go on to other jobs within the company.

Chief customer engagement officer Ross Miller said the closures are an investment in how customers are choosing to bank.

“Declining customer use of branches means that, in some instances, we may take a difficult decision to leave a branch location,” Miller told 7NEWS.com.au, adding Westpac Group services more than five million digitally active customers.

“In these instances, we continue to support our customers with access to banking services via Bank@Post, telephone, mobile and virtual banking.”

Miller said customers will be notified in advance about the changes and will be directly connected to the services they will need to continue to bank.

He said there was a “robust process” in place to help employees find new opportunities within Westpac Group, meaning “the majority of employees affected secure a new role and continue their career”.

“As we continue to adapt to our changing customer needs, this will result in new opportunities for our employees within the Westpac Group as we grow our phone, digital and virtual offerings,” he said.

Westpac Group is closing 24 branches across Australia as it shifts to digital. Credit: AAP

NAB has confirmed it is closing nine branches, and vowed no employees would be cut.

“As more and more customers are choosing to bank online, we’ve made the difficult decision to close some branches,” personal banking executive Krissie Jones told 7NEWS.com.au.

“The branch teams have begun talking to customers about alternatives available such as Bank@post, mobile bankers, home lending specialists or business bankers who they can meet in person or via phone or video link.”

Jones said employees at closing branches will be offered jobs at other branches or elsewhere throughout the organisation.

“There will be no job losses as a result of any branch closure and we will still be there for our customers, just in different ways,” she said.

Australian Banking Association chief executive Anna Bligh says banks are investing in new digital services to meet the needs of customers, who have shifted towards online banking.

“Banks remain committed to providing banking services to every Australian, especially those in regional and remote areas,” she told 7NEWS.com.au.

“Despite more than 80 per cent of Australians preferring to do their everyday banking online, banks still have thousands of branches across the country, in addition to the banking services that banks pay to make available in 3500 Australia Post outlets.

“There will be a place for physical bank branches in Australia well into the future, but Australians are embracing digital banking with their arms wide open.”

NAB has vowed no jobs will be lost in the branch closures. Credit: JOEL CARRETT/AAPIMAGE

While the banks say they are committed to supporting workers transition to new roles, the Finance Sector Union expects 182 Aussies to lose their jobs as the closures reach “crisis point”.

“This latest list of closures means the big four have closed more than 550 bank branches across Australia since January 2020,” national secretary Julia Angrisano told news.com.au.

“We must act to stop the banks walking away from communities in our suburbs and towns.

“It’s time to examine the impact of these closures which have hit hundreds of communities across the country.”

Customers at all the banks will continue to be able to access Bank@post at Australia Post Offices.

The full list of branch closures

WA

  • Westpac: Mandurah, South Perth

SA

  • Bank SA: Munno Parra, St Peters

VIC

  • Westpac: Braeside, Whittlesea, Werribee, Lilydale
  • Bank of Melbourne: Croydon, Coburg, Fitzroy, Sunbury, Footscray, 114 William St Melb, Mornington
  • NAB: Mornington
  • CBA: Drysdale, Woodend

NSW

  • Westpac: Lakemba, Engadine, Corrimal, Kingscliff
  • St George: Five Dock
  • NAB: Lavington, Narrandera, Corrimal, Figtree, Cronulla, Maroubra
  • CBA: Annandale, Toongabbie, Lindfield

QLD

  • Westpac: Ashmore, Nerang, Rockhampton
  • NAB: Wynnum

NT

Footage captures bear ringing doorbell.

Footage captures bear ringing doorbell.

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Categories
Business

Commonwealth Bank is first major bank to lift interest rates, two days after RBA rates decision

After two days of silence, Commonwealth Bank has finally confirmed it will lift interest rates on its variable mortgages by 0.5 percentage points.

This makes CBA the first of the “big four” banks to pass on the Reserve Bank’s latest rate hike.

The RBA lifted its cash rate target by 0.5 percentage points on Tuesday, taking the new rate to a six-year high of 1.85 per cent.

It was no surprise that the commercial banks would pass on the RBA’s rate increase to their borrowers.

However, the surprising aspect is how uncharacteristically slow the banks have been in making such announcements in the past couple of days.

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Reserve Bank hikes interest rates for fourth consecutive month(Rhiana Witson)

CBA’s main rivals — Westpac, NAB and ANZ — still haven’t provided any update on their new borrowing rates.

Australia’s fifth-largest lender, Macquarie Bank, was the first bank to lift its rates — within hours of the RBA’s decision on Tuesday.

This was followed on Wednesday by ubank — an NAB subsidiary — announcing it would lift its savings rates by 0.5 percentage points in September.

Delay in being the first mover

“This kind of waiting game is unusual, but not unprecedented,” said Sally Tindall, the research director of RateCity.

“Back in 2010, three of the big four banks took between eight and 10 days to make announcements following the 0.25 percentage point RBA hike on 2 November.”

“The delay could be a worrying sign for savers. It’s possible the banks are still mulling over whether they will pass on the full hike to all their savings customers.”

“However, the big four banks could just be playing a game of chicken to see which one of them moves first.”

CBA increased its the standard variable rates for its borrowers by 0.5 percentage points.

The bank also said it would increase the rate on “select savings products”, meaning it has not passed on the RBA’s full rate hike to all savers.

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