Alan Joyce – Michmutters
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Qantas engineers to hold one-minute work stoppage

More than 700 aircraft engineers from Qantas, Jetstar and Perth-based FIFO subsidiary Network Aviation will conduct a “one-minute work stoppage” in August.

The Australian Licensed Aircraft Engineers’ Association (ALAEA) federal secretary Steve Purvinas told members in a meeting on Wednesday that the majority had voted in favor of industrial action.

Airline engineers are asking their employer for a 12 per cent pay rise to make up for stagnant wages the last four years.

The union’s first action will be a one-minute stoppage across all airlines sometime in late August.

“The first action will be a token one,” Mr Purvinas told members.

“A one-minute stoppage of course is not going to harm any airline and also demonstrates our willingness to negotiate in good faith and not try and harm the airline.”

Mr Purvinas said the token stoppage aimed to give the airlines an opportunity to come to the table.

“We do want to give some time for resolution of these matters before we have to do anything that may even be close to disrupting the public,” he said.

The strikes come at a difficult time for Australia’s national flag carrier, as the aviation industry struggles with staff shortages that have led to flight cancellations, delays and missing luggage.

If the stoppage does not motivate negotiations, the union plans to notify the airline of more work stoppages.

During these stoppages, the union has offered to provide “alternative labor provisions” to the airline.

“We want to assure the public that we won’t be harming their services,” Mr Purvinas said.

“Our target is the airlines who are not negotiating in good faith.”

ALAEA members voted against using overtime bans to avoid “exacerbating” already challenging conditions in the industry.

A Qantas spokesman told the NCA NewsWire in July that the 12 per cent pay rise was something the airline “simply can’t afford”.

They said Qantas had a policy of 2 per cent annual increases for all employees across the Group.

The airline has a history of not holding back when it comes to dealing with union industrial action.

Qantas chief executive Alan Joyce infamously grounded the airline during a dispute with the ALAEA and two other unions back in 2011, leaving 200,000 passengers stranded without notice.

Qantas was contacted for comment.

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Business

Qantas increases interval between domestic and international from 60 to 90 minutes to reduce baggage mishandling

Qantas has announced a major change impacting passengers catching a domestic flight before jetting off overseas.

The national carrier has been looking at ways to deny issues around staff shortages which has seen the rate of mishandled bags almost doubled to nine in 1000, up from five in 1000 pre-COVID, The Australian reported.

Passengers connecting from Qantas domestic to international flights in Sydney and Melbourne will have their minimum transfer times extended from 60 minutes to 90 minutes from August 21 in a bid to avoid baggage issues.

The additional “buffer” is considered sufficient for the bags to be successfully transferred without being mishandled amid the current staffing shortage and sickness rates which are 50 per cent higher than normal.

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Customers with an existing booking where the transition between a domestic flight to an international service is less than 90 minutes will be transferred to an earlier domestic flight without charge.

Passengers who will have their flight changed under the new interval will be notified by the airline which said the “vast majority” of travelers would get a flight on the same day.

Qantas CEO Alan Joyce said the measure was to help improve operational performance which had dipped due to the recent staff shortages.

“While there are lots of good reasons why, the simple fact is our operational performance hasn’t been up to the standard our customers are used to, or that we expect of ourselves,” Mr Joyce said.

“We are taking additional steps to get back to our best, which have been shaped by feedback from our frontline teams who are doing a phenomenal job under tough circumstances.

“Bringing our operations back to pre-COVID standard and maintaining our focus on safety is our absolute priority.”

The decision comes just days after it was reported Qantas asked senior executives and other office workers to fill in as baggage handlers amid the staff shortages.

The Australian reported on Monday that the national carrier had called on at least 100 managers and executives to opt into a short-term arrangement over the next three months.

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Categories
Business

Qantas travelers faced massive delays due to IT glitch at Melbourne airport

Qantas is battling to deal with nightmare queues at Melbourne Airport this morning after a nationwide computer outage grounded flights on Sunday evening.

Travelers looking to jet from the Victorian capital to Sydney today were met with huge lines snaking all the way to the international terminal as the airline struggled to deal with the “domino effect” caused by the IT glitch.

“(The queue) snakes all the way back pretty much to the international terminal,” Today reporter Christine Ahern said.

“On top of this, there’s a fairly long queue for the service desk as well because there are three canceled flights to Sydney. So, people are trying to be rebooked on other flights.”

According to the carrier, the issues began at 2.30pm on Sunday, with at least a dozen flights affected.

By Monday morning, several people had taken to Twitter to share angry messages about their flights being cancelled.

The latest issue to hit the embattled airline has also led to renewed calls for CEO Alan Joyce to stand down.

Hello @Qantas. Again flight cancellation W*F. ‘We are sorry we had to cancel your flight QF417 from Sydney at 06:45 on Mon 1 Aug’. Alan Joyce please resign,” wrote a Twitter user.

Qantas forced to increase costs

Recently, Qantas was also forced to cut several flights from their schedule, while hiking up the price of domestic flights due to higher fuel costs.

On Thursday, the airline said they had been pushed to “rebalance capacity and fares,” so they could increase the number of passengers flying on the remaining flights.

Prices saw an increase of up to 2.6 per cent, adding around an extra $10 per ticket. This comes as jet fuel has seen increases of 28 per cent throughout 2022, soaring at prices of around A$208 a barrel.

Speaking to 2GB’s Ben Fordham, Qantas Domestic and International CEO Andrew David said that flights would be reduced over July and August and apologized to customers.

“We are the national carrier, people have high expectations of us, we have high expectations of ourselves and clearly over the last few months we have not been delivering what we did pre-COVID,” he said.

“We have reduced some of our flying this month and we’re planning to do the same next month, recognizing the operation pressures we have.”

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