Greek City Times – Michmutters
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Mykonos restaurant owner hits back at newlyweds who were charged $850 bill

The owner of a restaurant in Greece that has been accused of scamming tourists has finally spoken out.

Dimitrios Kalamaras, owner of DK Oyster in Mykonos, has hit back at tourists’ bad reviews, claiming they’re all influencers trying to score a free meal.

DK Oyster’s TripAdvisor rating is a measly 2.5 stars accumulated from its 1455 ratings. The page is flooded with one-star accounts of people accusing the restaurant of terrible service, aggressive tactics and sneaky outrageous prices, the new york post reports.

the post previously reported a story on a Canadian couple, Lindsay Breen and her husband Alex, both 30, who claimed they were refused menus, pressured into ordering food and surprised with a shocking bill.

“Unfortunately, all of us who work in the hospitality sector have been approached by notorious ‘influencers’ who, instead of making their living by advertising products and services to their audience, they put pressure on certain businesses for exorbitant fees and free meals,” Mr Kalamaras told Kennedy News.

“In DK Oyster we have advertised in the ways we consider suitable for our restaurant and we will not succumb to the influencers who have been attracted to the beautiful island of Mykonos,” he continued.

The restaurant sits on the shores of Mykonos on the Platis Gialos beach, welcoming tourists as they explore the top tourist destination.

The owner described the spot as a “very popular destination” for people that certain influencers would like to mingle with.

But for the Breens, they were just trying to enjoy their honeymoon.

The newlywed couple – who shared the story of their $A850 bill for a beer, an Aperol spritz and a dozen oysters – claimed they were surprised by the charge because they were denied a proper menu, pressured into ordering food and provided a bill in Greek .

Mr Kalamaras denies the accusations.

“This person who is trying to get famous through Instagram posts under the name of Lindsay Breen starts with a lie,” he said of Breen, who works as a recruiter.

“She claims that she ‘repeatedly asked for a cocktail menu,’ and adds that ‘the server didn’t seem to want to provide one’. Despite that, she placed an order.

“An influencer, an experienced well-travelled person who makes a living through their experiences in the world did what most adults in the right mind would not do, ordered drinks and food from a waiter who refused to present a menu,” Mr Kalamaras insisted .

The restaurant owner acknowledged the many bad reviews on TripAdvisor making claims similar to what the Breens made, but claims they are all false.

“This false claim has been used so much against our restaurant by dozens of anonymous users on TripAdvisor, that we decided to place three huge blackboards by the entrance of the restaurant displaying the menu and the prices,” he said.

Despite Mr Kalamaras’ denial of the complaints, DK Oyster was recently fined more than $30,000 for scamming two American tourists, the Greek City Times reported.

“I thought that this way our guests, if the reviews were indeed written by actual customers, would at least have an idea regarding the range of our prices in order to be sure to check the menu thoroughly before ordering,” he said.

Lindsay and Alex claim they quickly glanced at the menu outside DK Oyster and believe the oysters were listed at €9 but later learned that the restaurant priced their menu based on items per 100g.

“So it says calamari is 29 dollars but in fine print, it will say that’s for 100g of calamari so your bill comes up to 300 euros,” she said.

But Mr Kalamaras stands by his restaurant and workers, insisting that cheap clients are ruining the reputation of the spot.

“Every time I received such a complaint, always by anonymous users through TripAdvisor, I consulted with the personnel, reminding that it is crucial for our reputation to be sure that procedures are followed carefully,” he said.

“They always assured me that they abide by the rules.”

Mr Kalamaras suggests that guests carefully browse the menu and prices before ordering.

“I cannot stop every single person entering our premises and explain the significance of such a practice,” he said.

The owner suggests that customers who are “not malevolent” should either leave or request to talk to a manager if denied a menu.

“The manager can help before ordering and consuming, not at the time they are requested to pay the charged amounts,” Mr Kalamaras said, referring to the Breens’ claims that Alex was pressured into paying the high-priced bill.

“Unfortunately, there are people on TripAdvisor, openly encouraging guests to eat, eat and drink whatever they want and then refuse to pay the bills.”

He continued: “I understand that some people may find our prices beyond their budget and I totally respect their opinion even if they do not appreciate the value of our services, cuisine, concept and experience.”

Mr Kalamaras also noted Lindsay’s claims that other local restaurateurs warn tourists about DK Oysters and noted similar claims on TripAdvisor, but he suggests that it cannot be verified and that complainers are copying each other’s grievances.

Mr Kalamaras also said that he replies to some of the TripAdvisor comments to defend the shop and the quality of their service.

“We believe that the value of the offered experience is high and we have no intention to explain why we charge more than a supermarket or a traditional taverna, which can be quite wonderful but is surely a completely different concept than ours,” he said.

This article originally appeared on the New York Post and was reproduced with permission

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Business

Canadian honeymooners’ fury over $850 ‘snack’ receipt in Mykonos

A newlywed couple was outraged to learn they were stuck with an AU$850 bill after being pressured to enjoy “a quick snack” while on their honeymoon.

Lindsay Breen and her husband Alex, both 30, were left in shock after being surprised by the outrageous bill at DK Oyster in Mykonos.

The couple, who hail from Toronto, Canada, was exploring the picturesque town when they decided to pop into one of the local restaurants.

“We went to the oyster bar for a bite to eat and a drink,” Lindsay explained.

“They immediately said ‘do you want oysters?’ They were very presumptuous. We said yes and he said ‘a dozen?’ so we said yes because a dozen is a typical order.

“My husband ordered a beer and I asked for a cocktail menu and he came back with the beer but I had to ask again for a cocktail menu and he started rhyming off different kinds of alcohol he had, vodka, gin but I asked for a menu.”

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The restaurant worker continued to give Lindsay a hard time about bringing out a menu.

“I didn’t know how it was so difficult to see what they had,” she said.

The server eventually brought the couple “what they consider their cocktail menu” which was simply “a laminated piece of paper with the types of alcohol listed but it didn’t have the brand or the drinks” listed.

Lindsay finally gave in and ordered an Aperol spritz “because they clearly didn’t have a menu that they wanted to give me”.

“He finally came back with comically large drinks so we were thinking it’s their funny thing that the bar does because we didn’t ask for an extra-large cocktail,” she remembered.

“He was very much lurking around the table the whole time. He was always around,” she said of the aggressive restaurant worker.

“When we’d finished the oysters, he was trying to get us to have crab legs and thank goodness we didn’t. He said ‘You know what would go really nice with these oysters? Crab legs. Shall I get some over for you guys?’ and we said no, we just wanted a quick snack and a drink.”

The new bride remembered that Alex claimed to see a menu on his way back from the bathroom listing oysters for US$29 but Lindsay couldn’t believe it.

“We had already eaten the oysters so we thought, ‘Oh God, what are we getting ourselves into with this bill?’” she said.

But worse was yet to come.

“The guy came back with a huge trolley of desserts and he says, ‘So, of course, we’re having cake today’ and starts putting different desserts on our table and we said we didn’t want them and he started getting offended that we didn’t want to take them so I can see how people would be pressured to take more.

“As we kept refusing what he was trying to give us he was getting more frustrated.”

After finishing their snack and “comically large drinks,” the couple was ready to pay and continue with their day.

“When we were ready to leave, I went to the washroom and they had my husband go into a back room to pay which is sketchy,” Lindsay remembered.

“They gave him the bill which was over 400 euros. He was shocked and asked for a breakdown. They had a computer screen that they turned to him and it was all in Greek but we don’t speak Greek.”

Although he was completely shocked by the large bill, Alex paid without any issues after he got a “sketchy vibe” and “didn’t want to get himself in a bad situation.”

“He definitely felt intimidated and he’s the friendliest guy so even if the bill was double he probably would have paid it to avoid any problems,” Lindsay admitted.

“It was pretty crazy. I’m glad in hindsight that we didn’t cause an argument or refuse to pay because it could have ended up worse for us. They know when you’re tourists they take advantage.”

The couple was in disbelief as they walked away from the overpriced beach club.

“It’s so crazy to pay that for a snack,” Lindsay insisted. “We were really shocked, especially because we’d had some really nice meals in Italy and we’re willing to spend when it’s justified but we didn’t get much.”

Despite the shock, the couple is just glad they were able to foot the bill and charge the rest of their large expenses on their credit card.

“I can imagine how someone would end up with no money. It’s not an ideal way to spend our money but we’re fortunate we could pay,” she said.

“On holidays, we like to stumble in wherever looks good. we don’t really research but we’ll probably start. They have a similar atmosphere to the other restaurants to blend in and make people think it’ll be at a similar price.

Lindsay did concede that it was “less busy than the other restaurants”.

“They all had their menus posted outside which is typical for that type of area. They were all similar price points, obviously a little bit expensive but fair for what you were getting.”

She and Alex quickly glanced at the menu outside DK Oyster in Mykonos and believe the oysters were listed at nine euros but later learned that the restaurant priced their menu based on items per 100g.

“So it says calamari is 29 dollars but in fine print, it will say that’s for 100g of calamari so your bill comes up to 300 euros,” she said. “I’m so happy we didn’t go there hungry and order a proper lunch.”

The Breens aren’t the first couple to be scammed by this oceanfront restaurant in Greece.

“Next door, a store owner said he was so sorry to hear that we went,” Lindsay said.

“He said he warns everyone that goes into the store to stay away from there and it doesn’t represent who the Greek people are.”

DK Oyster’s TripAdvisor rating is a measly 2.5 stars accumulated from their 1455 ratings. The page is flooded with 1-star accounts of experiences similar to the Breens’.

“DO NOT GO HERE! Absolutely disgusting behavior from manager and staff. Cocktails are awful and charged €125 plus service for 2! Waiters made us feel very uncomfortable,” one review reads.

“Wish we looked at the reviews before! This place is a joke! 350 euros for 4 drinks! I would definitely NOT recommend going here. Please save your euros!” another reads.

But the staff at the tourist trap do not seem to be very apologetic and often mock their guests who leave bad reviews.

“Thank you for taking the time to post your review, but could you please clarify the exact reason for your disappointment? The prices you mention sound correct, so I would like to understand what the problem was,” a reply reads.

“The drinks were not what you expected, the setting or the service? Your opinion is important to us. So, we would appreciate it if you would take a few minutes to clarify.”

They also mocked customers who claimed to be intimidated into paying the exorbitant prices: “Let me see if I got it right: You were abducted from the beach and shoved by force into a luxury restaurant.”

After all the commotion the restaurant has cooked up, they were recently fined more than $30,000 for scamming two American tourists, the Greek City Times reported.

This serves as a lesson to those who look at the menu and think ‘It’s all Greek to me’ – double check the prices before you sit down!

This article originally appeared on the New York Post and has been republished with permission

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