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Australia

Owner of seven properties says landlords getting a raw deal

Andrew Duggan owns seven homes, but he wants people to know he’s not a bad bloke.

He’s been flipping properties in Queensland from a home office in Sydney for 25 years and seems acutely familiar with the public perception of landlords.

“Landlords are very unpopular people,” Mr Duggan said.

“There’s the perception of the evil landlord, the cinematic slum lord idea.

“And there’s a perception that landlords are sitting on piles of cash and sitting around on our yachts.

“The reality is whilst we have the titles to these properties, they’re very much mortgaged.”

Man wearing hi-vis shirt mowing the lawn outside.
Landlord Andrew Duggan is considering getting out of the property game.(ABCNews/7.30)

He insisted he was not doing an interview to “cry poor”, but despondently declared “the good times for landlords are over”.

A long-time advocate of buying up real estate, he’s considering selling up and getting out of the property game.

Mr Duggan said the decline of his lucrative portfolio began five years ago when he was locked into an excessive interest rate with a major bank.

But he is also critical of tenancy laws and state-based land taxes.

After years of advocacy from housing organisations, the Victorian, Tasmanian and ACT governments have recently banned landlords from evicting tenants without grounds.

Man trimming a hedge.
Andrew Duggan says he doesn’t want to “profiteer from our tenants.”(ABCNews/7.30)

Queensland, where most of Mr Duggan’s properties are located, also banned the practice, except at the end of a fixed-term rental agreement.

“As far as I can see, landlords have next to no rights and tenants have all the rights. It’s kind of swung a long way in that direction and it’s probably swung too far,” he said.

Mr Duggan said the “default” position of civil courts adjudicating disputes between property owners and their renters was that “the property owner will always lose”.

He said he had increased the rent in at least one of his properties over the last year due to the increase in Queensland’s land tax.

“I’m not a charity, that’s for certain. I think we’re very fair with our tenants. We don’t want to profit from our tenants, but we do want to create an equilibrium between our incomings and outgoings so we’ re not going backwards,” he said.

This couple rent their apartment out for 10 per cent less than it’s worth

A man wearing glasses smiles next to a woman wearing a black top.
“We didn’t want to do what other people had done to us,” landlords Thomas Shafee and Katrina Alcorn say.(ABCNews/7.30)

When Thomas Shafee and Katrina Alcorn bought their own apartment and left the rental market five years ago, the Melbourne-based couple were overwhelmed with relief.

“As tenants [before owning a home] we have been in some situations with great landlords and we’ve been in some situations with terrible landlords,” Mr Shafee said.

“We’ve had uncertain housing in our lives too,” Ms Alcorn added.

With the pair now considering starting a family, they considered their one-bedroom Heidelberg Heights flat too small and have decided to upsize, but said they felt “icky” trying to cash in on the tightening real estate market.

Instead, they’ve offered the property up as an affordable rental and listed it for 10 per cent below what they had been quoted by other agents.

A man wearing a striped scarf standing next to a woman wearing a black top.
Thomas Shafee and Katrina Alcorn felt strongly about keeping their property affordable.(ABCNews/7.30)

“When there is so much pressure with the prices going up and the supply going down it’s really easy for people to be forced into situations where they are taken advantage of, so it’s nice to be able to do something that avoids some of those ethical pitfalls ,” MrShafee said.

“We didn’t want to do what other people had done to us,” Ms Alcorn said.

“That’s one of the reasons we feel really strongly about this.”

Mr Shafee said he and his partner intended to be “ethical” landlords and employ a hands-off approach to their incoming tenant.

“This is not some investment item that we’re talking about, it’s something that someone is going to live in, so it makes a big difference how [the property] is going to be run,” he said.

Mr Shafee and Ms Alcorn are renting the property through HomeGround Real Estate, an agency that offers affordable rentals and donates the profits it makes from management fees to Launch, a community housing organization.

Problem ‘just going to get worse’

woman sitting at a table
Michele Adair says “renters just haven’t been valued.”(ABC News: Tim Fernandez)

Renters’ advocate and chief executive of the NSW Housing Trust Michele Adair said state laws were still skewed in favor of landlords because property in Australia was seen as a means of wealth creation rather than shelter.

“There are lots of really good private landlords [that] provide affordable rental housing, but the problem that we have is that renters just haven’t been valued,” Ms Adair said.

“One in three people rent a home today and probably nine out of ten rents at some stage, yet we have had decades of government policy which just really disregards the rights of tenants and their safety and security.

“We continue to have this myth and fallacy pushed by private interest groups who, as we have seen, just continue to push the wealth creation and profit motive.”

Ms Adair said the so-called “motive” had led to the current rental crisis.

“There is no end in sight and without urgent action by all levels of government. The problem is just going to get worse for the foreseeable future and I’m afraid that means years and not months.”

Watch this story on 7.30 on ABC TV and ABC iview.

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Categories
Business

Melbourne rental: Defective window leads to $1200 mold nightmare

A Melbourne man has been locked in a draining battle after discovering a widespread mold issue in his rental property.

It wasn’t until Jason, his wife and son were forced to move out of their two bedroom, Melbourne apartment, that they realized their mold problem was much bigger than anticipated.

Although the issue was enough for the family to terminate their lease early, the father-of-one estimated he’s spent more than $1200 on rent.

This is despite the fact the property has been vacated while work was performed at the property to fix an issue with their window caulking.

“We had to continue to pay rent for something that wasn’t our fault. It was a structural issue. It’s a building defect,” Jason told news.com.au.

After six months of living in their Doncaster East residence, Jason’s wife began noticing mold growing on the balcony door frames in May this year.

However, they say that their property manager advised them to treat the mold with Domestos – a disinfectant which contains bleach.

“We were like OK, but this is a mold issue. We had photos and we asked them if they wanted to send someone out,” Jason said.

“They were like, ‘Use Domestos and if it doesn’t work, then get in touch and we’ll send someone out.’”

While the initial treatment using Domestos worked, the mold returned a few weeks later. Their frustration was compounded by the fact that prior to signing the lease, the family were informed that while the apartment had mold issues and showed signs of water damage, they were told the issue had “all been fixed”.

Around the same time, the family also began getting sick. Jason said both him, his wife and are experienced recurring breathing difficulties and an “itchy feeling inside their nostrils”.

Although the family did visit a doctor, they didn’t know their symptoms could have been connected to the mold that was unsuspectedly growing in their home. Instead they were diagnosed with allergies and prescribed antihistamines.

“If you woke up at seven o’clock in the morning, you’d be sneezing until midday,” he said.

“We just thought it was maybe a cold because it was winter but over the course of the next month or so, we decided we would try our best to move out as soon as possible.”

‘It covered a quarter of the wall’

By June, the family had made the decision to end their lease and purchased a property instead. However, while moving out, they made a ghastly discovery.

“The issue is that the mold we saw at the time was just around the door frames, so we didn’t think to remove all our furniture to check if there were further issues,” he said.

“The mold behind the bed head was so significant, it covered a quarter of the wall.

“When we moved the baby change, everything underneath it was filled with mold and it was damp and there was water. It was really bad.”

While Jason was organizing the final cleaning for the apartment, they were informed by the agency that a builder had identified an issue with the caulking in the windows, which had caused the water to leak on the carpet. They were also told that the mold was caused by condensation from a lack of ventilation in the room.

Emails seen by news.com.au, confirmed the correspondence between Jason and the agent.

“The way I read it is that if it’s a ventilation issue, then it’s either a building design issue, or the blame is being put on us for not opening the window,” Jason said.

Despite this, the family was told that they had to continue paying rent until the apartment was re-leased.

“We were like, ‘The builder might need to get out the window guy. The window guy has to then come out to fix the corking, and then they have to fix the carpets.’” Jason said. “That could have taken weeks, if not months.

“Then when we went back and gave them the keys, (the agency) had the tenacity to say, ‘The mold issues still needed to be cleaned, how about I give you the keys back and you go back and use more Domestos?’ ”

While news.com.au approached the agent for comment, a spokesman for the agency declined to comment as a claim has been lodged with the Victorian Civil and Administrative Tribunal (VCAT).

“We must respect the process and not prejudice the tribunal’s decision,” he said.

Changes to mold and rental laws

Their dealings with the real estate agency have left Jason and his wife “incredibly upset”.

“When we found the mould, we were shocked, disgusted and upset,” said Jason.

Under changes to rental law in March 2021, issues related to mold and damp when caused by a building’s structure are now treated as an urgent repair. This classification means rental providers must address these issues as soon as possible.

If the issue is not responded to urgently, tenants can go through VCAT, where the application must be heard within two business days.

Speaking to news.com.au, practicing lawyer and the rental support services manager for Tenants Victoria, Georga Wootton said the renter advocacy group sees complaints about mold triple in winter. Ms Wootten estimates one-in-10 inquiries are currently about issues related to mold and damp.

Although tenants can apply for a rent reduction in issues related to mould, Ms Wootten said that rental providers often “aren’t willingly going to do that”.

“We advise all of our renters that because there’s been a breach of the residential tenancy act – which is to keep the premises in good repair – effectively the property is not in good repair if there’s mold there,” she said.

“So it does mean the renter could be entitled to compensation.”

However she admits this is not an immediate fix.

“There is a bit of a timeline until you might get that compensation,” she said.

“That can be disappointing for some renters because they are in that distressing situation of having to live in a moldy home.”

Still, Ms Wootten advises tenants to continue to pay the rent, so they don’t risk getting a notice to vacate.

“This can happen if you’re more than 14 days in rent arrears,” said Ms Wootten.

“We don’t want to see people to lose their homes.”

‘It’s painful’

After more than a month of back and fourth, the family were informed on Tuesday that the agent had re-leased the property. Since they vacated the property, Jason estimates the family have paid around $1200 in rent while the window caulking was being fixed, plus an additional $220 for the listing to be advertised.

Attempts at brokering an amicable resolution have also failed to the wayside, Jason said.

“I had a conversation with her two days ago. I said, ‘Can we come to something friendly here? Can we stop paying rent?’”

Jason said the drawn out issue has also been taxing on the family’s mental health and financial position.

“It’s really hard because with interest rates going up, it’s difficult continuing to pay rent for something we can’t even release off our books. It’s painful,” he said.

Read related topics:melbourne

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Categories
Business

No mortgage? Here’s why you should still pay attention to interest rate rises

This week, in a further attempt to curb rising inflation, the Reserve Bank of Australia (RBA) raised the country’s cash rate for the fourth month in a row.

With the cash rate now at 1.85 per cent, those who took out low-interest loans during the last two years are facing the potential of hundreds of extra dollars each mortgage payment.

But for those who don’t have a mortgage, the concern around rising interest rates might be confusing.

What is the cash rate and why is it going up?

Know how your iceberg lettuce is costing $10 a head right now? It’s just one of the signs of inflation is soaring at the moment.

In June, annual inflation hit 6.1 per cent, the highest level in 21 years. This is due to multiple factors including supply chain interruptions from COVID-19 and the war in Ukraine.

To curb this inflation (the RBA usually likes to have it around 2–3 per cent) the RBA has rapidly been increasing the cash rate since May this year.

This means the amount of interest banks and lenders must pay on the money that they borrow between each other increases.

Banks will usually pass on the rate rise, like we saw earlier this week, and the higher cost of borrowing dampens demand and economic activity.

When it becomes more expensive to borrow money, there’s less demand for goods and services in the economy and the rate of inflation will usually decline.

First home buyers could be pushed back into renting

According to PropTrack senior economist Paul Ryan, a rising cash rate does not automatically mean your rent is going to go up.

“There’s not a direct effect of cash rate onto rents but they’re definitely inter-related,” he said.

“There may be some kind of attentiveness effect here where landlords see rates rise, they assess their costs and that may prompt them to raise rents for renters. But that is not the only reason, the other reason they are able to raise rents because the demand for rentals is so great.”

A combination of factors including returning international students and tourists, as well as housing market changes brought by COVID has seen rents rise dramatically over the last 12 months.

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Categories
Business

No mortgage? Here’s why you should still pay attention to interest rate rises

This week, in a further attempt to curb rising inflation, the Reserve Bank of Australia (RBA) raised the country’s cash rate for the fourth month in a row.

With the cash rate now at 1.85 per cent, those who took out low-interest loans during the last two years are facing the potential of hundreds of extra dollars each mortgage payment.

But for those who don’t have a mortgage, the concern around rising interest rates might be confusing.

What is the cash rate and why is it going up?

Know how your iceberg lettuce is costing $10 a head right now? It’s just one of the signs of inflation is soaring at the moment.

In June, annual inflation hit 6.1 per cent, the highest level in 21 years. This is due to multiple factors including supply chain interruptions from COVID-19 and the war in Ukraine.

To curb this inflation (the RBA usually likes to have it around 2–3 per cent) the RBA has rapidly been increasing the cash rate since May this year.

This means the amount of interest banks and lenders must pay on the money that they borrow between each other increases.

Banks will usually pass on the rate rise, like we saw earlier this week, and the higher cost of borrowing dampens demand and economic activity.

When it becomes more expensive to borrow money, there’s less demand for goods and services in the economy and the rate of inflation will usually decline.

First home buyers could be pushed back into renting

According to PropTrack senior economist Paul Ryan, a rising cash rate does not automatically mean your rent is going to go up.

“There’s not a direct effect of cash rate onto rents but they’re definitely inter-related,” he said.

“There may be some kind of attentiveness effect here where landlords see rates rise, they assess their costs and that may prompt them to raise rents for renters. But that is not the only reason, the other reason they are able to raise rents because the demand for rentals is so great.”

A combination of factors including returning international students and tourists, as well as housing market changes brought by COVID has seen rents rise dramatically over the last 12 months.

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Categories
Australia

Calls for better government assistance amid booming rental market

Leading housing experts have called for a major overhaul of the government’s rent assistance program, describing the payments to low-income households as “inadequate” while rental costs continue to skyrocket.

An analysis of the scheme by the Australian Housing and Urban Research Institute (AHURI) also found households which were not in rental stress were still receiving payments, while people living in hugely expensive areas were not getting enough.

AHURI managing director Michael Fotheringham said the key issue with the government’s rental assistance was that the payments rose with overall inflation and were not directly linked to rising rental costs or geographic rental trends.

“One of the challenges is that it is not targeted to renters in any way,” Mr Fotheringham said.

“Someone in inner-Sydney has the same amount [of support] as someone in Hobart or Perth.”

His analysis of the system found that the new government could save money if it targeted low-income households in areas where rents had risen significantly.

“Some of the households receiving it are not in rental stress. They are relatively low income but paying relatively low rent as well,” he said.

‘I had nowhere else to go’

A woman wearing a blue jacket.
Andrea Ferris says she gets $47 a fortnight in rental assistance.(ABC News: Eddy Gill)

Single mother Andrea Ferris said rent assistance “barely covers milk and bread” for the week and she was barely able to survive as rents increased.

Rents in Ms Ferris’s hometown, the Gold Coast, have increased 21 per cent in the past year.

With vacancies across the country at record lows, she was forced to settle for a three-bedroom house well out of her budget.

“I had nowhere else to go. It was looking pretty scary, I was looking at moving into a friend’s room with the kids,” she said.

“We came three weeks from homelessness.

“I don’t buy fruit and vegetables. The doctor said my iron is low and asked me if I eat red meat and I said, ‘I don’t. I can’t afford it.'”

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