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Entertainment

UK woman dies after face collapsed from disease Wegener’s granulomatosis

A “glamorous” mum-of-eight has died at the age of 47, having spent years indoors over fears about her appearance after a rare condition made her facial features “collapse”.

British woman Nicola Kilby didn’t want to look at herself in the mirror and refused to be photographed after a rare illness dramatically altered her appearance.

The mum had battled inflammatory blood vessel disease for five years, but the condition known as Wegener’s granulomatosis (GPA) had already started to change her appearance before she was diagnosed.

The condition attacked her ears, nose, sinuses, kidneys and lungs as well as leaving her deaf in both ears.

It also affected her soft palate, leaving her unable to talk and causing her nose to collapse.

But after spending years indoors hiding, the devoted mum and grandmother tragically died last month, The Sun reports.

Her son Kieran, 25, is now raising funds to help pay for his mum’s funeral costs, and hopes her story will raise awareness of GPA.

“My mum was an amazing person, she put everyone before herself. She was very outgoing, she was one of the most glamorous people I’ve ever met,” he told Birmingham Live.

“She adored her children and her grandchildren and gave anyone who came through the door the warmest welcome, like they were family.

“She was a very strong woman and even when she was in the worst pain imaginable, she’d never let on. Ella she did n’t want to subject anyone else to what she was going through.

Nicola had lived in Cirencester, 130km west of London, with her husband of 10 years, Kevin.

She leaves behind eight children aged between eight and 27.

Speaking about his mum’s battle with GPA, hotel worker Kieran said: “It’s one of the most horrendous things I can imagine anyone going through.

“One of the things my mum struggled with most was how dramatically her appearance changed. It ate away at her nose from her, she became deaf in both ears and she lost a lot of her soft palate so she could n’t talk properly anymore.

“Something minor like a cold would really affect her, to the point she could end up in hospital. It made the Covid pandemic very difficult for her.

“The doctors originally said she could live for 10 years with it, but it affected her very rapidly. It got to the point where she couldn’t even use the stairs, she was so weak.

“It was hard for my mum because she didn’t leave the house for years. She was so self-conscious about people staring at her.

“Even looking in a mirror was too difficult for her because of the damage it did to her nose. None of us have any pictures of my mum from the past five years because she would n’t allow it – not even with the grandkids on her birthday de ella. ”

Before her death, Kieran said his mum had been dreaming of getting a prosthetic nose after seeing the dramatic it change it made for a woman with vasculitis on a TV show.

“All my mum ever wanted was a normal nose,” he said.

“It was weird when she saw that episode on TV because most people have never heard of GPA, it’s not a word you hear often like cancer.

“My mum started asking questions about prosthetics. We all started looking into getting her a nose for Christmas, but all the clinics we could find were in America or they were extortionated.”

He added: “Not only did it affect her physically but it had a huge impact on her mental health as well. Because she wouldn’t leave the house, she became very isolated.

“Me and my siblings bought her a French bulldog to keep her company. It got to the point that she was so lonely that she started accepting random friend requests from strangers on Facebook so she had some friends to speak to. That’s something that really stuck with me.

“She went from being a normal outgoing mother to feeling disfigured. She just wanted to be able to take her children to the park and do normal mum things, but it changed every part of her life completely.

Any money raised by Kieran through his GoFundMe page will be used to pay the funeral costs, a memorial bench in Nicola’s name and the charity Vasculitis UK.

This article originally appeared on The Sun and was reproduced with permission

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Categories
Business

UK woman’s viral TikTok after On The Beach didn’t share flight cancellation

A woman has revealed her horror experience after she turned up to the airport only to find out her flight had been canceled five months earlier.

The British woman who goes by the handle ‘Paris Hilton’ on TikTok explained in a series of viral clips she booked a holiday package through UK-based online travel agent On The Beach in October last year.

It cost a total of $A4500 and included flights, accommodation and transfers.

She and her partner were scheduled to fly out from Bristol Airport at 6am on May 4 to Thessaloniki, Greece on budget airline Jet2.

“All was fine up until the day before the holiday,” she said in a viral clip.

“We booked a hotel for the night at Bristol as we were flying at 6am the following morning and [the airport] is about two hours from us.”

“We arrived at the hotel at 9pm the night before and decided to check in online,” she said.

After struggling to find the flight number online, the woman and her partner decided to go to the airport where she explained the situation to a Jet2 staffer.

However, she was told it “doesn’t exist”.

“[The woman] said they do not fly to Thessaloniki and there is no flight tomorrow at 6am. I am such a nervous flyer as it is, I absolutely hate it, so to hear this gave me the biggest anxiety of my life.”

Paris said the staffer told her the flight was canceled back in December, five months before they were due to fly out.

“We were not told about any of this. We even got an email to fill in a form for our flight two days before,” she claimed.

She also called the Thessaloniki hotel to triple check it was still booked and thankfully she was told they were expecting her and her partner.

The woman said, given the holiday was booked and planned months ago and she had taken the time off work, she and her boyfriend decided to book another flight and go ahead with the trip.

The only other available option was a flight for the same time but from London Gatwick Airport – three hours away from Bristol.

The new flight cost £517 ($A900) plus petrol and parking – “and the hotel went to waste because we didn’t even stay there”.

They arrived at Gatwick Airport at 2.30am, and by the time the pair eventually arrived in Greece they’d had “no sleep for 30 hours”.

“We couldn’t even comprehend we were on a holiday or get excited because we were just not even with it,” she said.

“We spent the whole holiday trying to catch up on sleep.”

The woman emailed On The Beach about the issue and claimed she didn’t receive a response until five weeks later.

“The only excuse they had to give us was that there was an error and apparently they tried to give us a refund but it didn’t go through.”

She shared a screenshot breaking down all the extra expenses involved because of the issue, which included $A260 for parking at Gatwick Airport and $A104 in petrol money for a total of 11 hours of driving.

Overall, the trip cost them almost double the original price.

“All they were willing to give back was £800 ($A1400) which was the difference in the flight and the parking and the transfers,” she said.

“It’s not so much about the money as they offered to give us something back. It’s more the fact we feel completely cheated of this holiday and it [was] nearly ruined.”

She said holidays are meant to be fun and exiting, but for her it was tarnished by her horrible experience, adding that she was expecting more of a sympathetic response from the company.

“I know people who have had great experiences [with the company] but it’s from my experience and what has happened to me.”

She said she understands mistakes happen, but the company had five months to let her know.

“I don’t have the spare cash, my partner did. I would have had to go home and there couldn’t be another week I could have taken this holiday,” she said.

“I want them to take accountability and responsibility. They said it was an error and that’s not good enough.”

In the comments section on her viral TikTok, the company wrote: “You’re right, this sounds like a terrible experience and I can only apologize!”

But the traveler hit back, saying: “An apology isn’t going to cut it.”

“We will be taking this a lot further ’til we feel we have been fully compensated and you won’t do this again to anyone ever.”

She also shared a screenshot of an email she had received from the company apologizing over the matter.

It read: “Thank you for contacting us about your recent holiday. Feedback, whether good or bad, is extremely important to us.

“We also understand that a lot of time and effort goes into the planning of your holiday, so naturally we want everything to run as smoothly as possible for you. Consequently I’m really sorry to note your concerns in relation to On the Beach’s service.

“I understand that due to system error on arrival at the airport the airline had no booking for you. We do apologize that this occurred and I have arranged a refund of the flight costs which is the cost of your original flight plus the difference for you new flight. We are sorry to disappoint you but we would not reimburse you for the hotel you chose at Bristol, nor the carparking at this location.”

Paris said she found the response to be lacking empathy, adding: “I don’t even know how this even happens. I get even more angry each time I look at it!”

She said she still has not received the reimbursement and warned viewers to triple check flights, accommodation and transfers, if they book with online agents.

“I did not want someone to go through the same thing. If this has reached as many people who have booked a holiday through these companies all I can ask you to do is take it in your own hands.

“Ring the airline, make sure that flight is there, ring the hotel make sure you still have a hotel.”

Read related topics:TikTok

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