Spectralink DECT devices are now integrated with Microsoft Teams SIP Gateway to help create better results for business-critical frontline workers.
The DECT devices integration with Microsoft Teams SIP Gateway is now available in Australia and New Zealand through local distributor Wavelink.
The integration comes at a time when sectors such as healthcare, manufacturing, retail, and logistics, are relying more heavily on business-critical deskless workers (workers who have to go to a business location to carry out their roles).
It is clear that enterprise businesses globally have also embraced the significant business benefits of cloud-based collaboration tools, leading to more demand for better technology.
In today’s climate, deskless workers must be able to communicate and collaborate easily with their colleagues who work across locations, shifts, and time zones from anywhere. This is often enabled by cloud-based communication and collaboration tools like Microsoft Teams.
The new integration will further enable enterprise customers to migrate to Microsoft Teams while keeping those business-critical deskless workers connected through and after the process.
“Open integration is part of Spectralink’s DNA and this latest integration proves our commitment to the objective of providing customers with choice over their preferred systems,” says Spectralink Corporation managing director EMEA Julien Bertheuil.
“As more and more businesses were coming to us asking for support migrating to the cloud to improve worker collaboration and safety, our experience in enterprise-grade DECT, combined with our knowledge of the Unified Communications as a Service (UCaaS) market, meant we We were ideally placed to develop this much-needed integration with Microsoft Teams. We hope more and more businesses will now be able to complete their digital transformation journey seamlessly.”
Microsoft vice president teams engineering Mahendra Sekaran says the new integration will help many frontline workers with communication on the job, helping them better serve their communities.
“Spectralink DECT integration with Microsoft Teams SIP Gateway enables Teams users to use their DECT devices as another Teams endpoint, while getting access to all of Teams collaboration capabilities. Frontline workers rely on these devices to get their work done, and this new integration allows them to stay connected with their colleagues while on the go.”
Spectralink says it has been developing solutions ranging from on-premises digital private branch exchanges (PBXs) to private and public cloud-delivered collaboration tools for 30 years. They say that this integration, as with the company’s other implementations, helps to bridge the gap between enterprise communications platforms and infrastructure of all sizes.