Woolworths Limited – Michmutters
Categories
Business

Melbourne men land $1m deal with Coles and Woolworths for their Buddee allergy-free spreads

Two Melbourne dads landed a deal with both Woolworths and Coles worth $1 million before they had even sold one of their products.

Dad-of-two Seong-Lee Ang, set out to solve a problem with his business partner, after an experience “threw” his family’s “world upside down”.

The 45-year-old’s children both have severe anaphylactic food allergies.

Both are allergic to nuts but his four-year-old in particular is impacted by a range of foods.

“My daughter is allergic to dairy, egg, whole nuts, sesame, fish, shellfish and citrus seeds and that’s just the list we have tested so far,” he told news.com.au.

“It’s been pretty awful and it’s been a real challenge having such severe allergies. Eating out is really difficult, we take our own food for our daughter as no restaurant can cater to her allergies from her.

“We have had multiple close calls, hospital visits and ambulances called and as she was heading towards school age it was most frightening thinking about her being at school with hundreds of other children eating lunch around her.”

So in the middle of Melbourne’s long string of lockdowns when visiting the supermarket was a treat, Mr Ang realized apart from Vegemite and jam, every product in the spread aisle of the major supermarkets contained nuts.

“I guess we were thinking what is an easy thing to pack into school lunch boxes and it’s a sandwich but the spreads are really limited. There are hundreds of spreads in the spreads aisles and most contain nuts,” he explained.

“There are ‘no nut’ policies across the country where children can’t take peanut butter or Nutella sandwiches to school. It became our mission to solve this big problem, so it’s not just for allergy kids but all the children who would love to take a peanut butter sandwich to school and can’t.”

This is where their business called Buddee was born, with an aim to create an “inclusive” spread for all children and adults.

But Mr Ang and his co-founder Rodney Chieng knew they were in for a challenge as allergy-free products are “notorious” for tasting terrible, gambling around $400,000 from their own savings to make it happen.

Both also wanted their product to end up in the mainstream aisle, rather than being relegated to the health food aisle.

Dad-of-three Mr Chieng drove the product development, which took 60 versions of their first chocolate spread to get it right, with the early types tasting “awful”, Mr Ang admitted.

“Most of the first ones were disasters, in truth because of my children’s allergies I really wanted to make something that my daughter could eat and she’s not just allergic to nuts … so it was very limiting in terms of the ingredients we could use as we really wanted it to be allergen friendly,” he added.

His daughter was one of the chief taste testers and by version 30 she really started to like them rather than scrunching up her face, he said, and now absolutely loves it.

“Pretty much every day my children want a Buddee sandwich or the spread on toast or to dip carrots in. They eat it daily so they are going to put me out of business,” he joked.

Chickpea is the main ingredient, which presents problems initially on the taste front as well as with its water content.

“We got around it and roasted the chickpeas and that gives the nutlike flavor of the nutty spreads,” he said.

“It still tastes very familiar to people who still like nut spreads and people who do blind taste tests cannot believe it doesn’t contain nuts.”

The business partners were “shocked and over the moon” when both Woolworths and Coles wanted to stock their spreads before they had “sold a single jar yet”, Mr Ang said.

The deals will see Buddee Chocolate and Smooth spreads available at Woolworths supermarkets nationwide from August 15.

Meanwhile, Buddee Chocolate and Crunchy spreads will be available at Coles supermarkets nationwide from September 2022 and will retail for $6.50.

“It’s a testament to the need for this product and there is nothing like Buddee on their shelves,” Mr Ang said.

“There are so many spreads on the shelves but all contain nuts, so there is a big gap in the market we are filling and the supermarkets needed it even though we haven’t sold a jar yet.

“We are trying to find a solution for Australian families and children at school. We want school playgrounds to be inclusive and no one to miss out but instead they can take Buddee and don’t harm the kids next to them.”

But he said adults can also enjoy the spreads too.

Compared to other conventional spreads, Buddee contains less sugar, less saturated fat

and is free from palm oil as well as being entirely free from the top 10 allergens

including nuts, wheat, soy, dairy and sesame, according to Mr Ang.

Having been in “scary” situations where EpiPens have had to be used on his child in a restaurant, Mr Ang said Buddee is “so personal” to him.

”It’s been pretty tough the last six years with both our children having allergies,” he added.

“I have been in business before but this is why this business means the world to me. It’s actually creating change in the community, that’s why it’s so meaningful to me.”

Mr Ang said the duo have huge plans for the brand with future allergy-free products beyond the spread aisle.

Read related topics:MelbourneWoolworths

.

Categories
Business

How David Jones is targeting 582m Chinese customers via WeChat

Upmarket legacy retailer David Jones is arguably better known for its old-fashioned shops and traditional customer service than its online innovation.

But the department store appears to be one of the only Australian retailers tapping into the gigantic Chinese market on a social media platform that boasts 582 million active users a month.

The retailer’s chief marketing officer James Holloman has described the platform Weibo or WeChat as “world leading” combining the elements from other social media platforms like TikTok, Instagram and WhatsApp, as well as the ability to pay bills and buy everything from fashion to beauty products .

With more than 40,000 followers and three years on WeChat, Mr Holloman said David Jones’ Chinese clients were “incredibly important” to the retailer, which has signaled unrivaled “commercial success” on the social media platform.

“WeChat is a full ecosystem for mainland China … and it’s almost a one-stop shop for mainland Chinese where they are doing kinda like Facebook, Instagram and a payment wallet all in one,” he told news.com.au.

“You technically follow different accounts and different individuals, and you use it essentially as a WhatsApp version between your friends in terms of messaging, but then you also follow different brands and it’s similar to a really immersive email.

“It’s basically a full immersive ability to shop directly from incredibly immersive posts … and you can follow everyone from Louis Vuitton, Coca Cola, Estee Lauder to Dior.”

Stream more business news live & on demand with Flash. 25+ news channels in 1 place. New to Flash? Try 1 month free. Offer ends October 31, 2022 >

For David Jones, many of his followers are part of the Chinese community living in Australia and the bulk are aged between 25 and 36, Mr Holloman revealed, which has given the retailer “massive growth” from younger shoppers.

One of the department store’s big moves has been around Singles Day, an unofficial holiday and shopping event held on 11 November every year in China, that celebrates people who are not in relationships.

“Last year during the Singles Day shopping event, which is almost the biggest shopping day worldwide and it’s bigger than Black Friday, we did our first live stream,” Mr Holloman said.

“It’s the equivalent of shopping television where we had an hour and a half of fully engaged viewers watching our life stream of all of amazing products and key specials happening over that day and we had 13,000 viewers watching that on WeChat.”

For the Lunar Year in February, they introduced the little red packets which are a traditional gift of money, and allowed people to send them virtually to friends from their account.

Influencers have also been key to the brand’s success, I added.

Mr Holloman said mainland Chinese are important clients for buying premium goods, with a report from consulting firm McKinsey revealing that 50 per cent of the global luxury goods will be purchased by the Chinese by 2025.

“It’s a very hot market for the stuff that we sell,” he added.

“Secondly, there is an audience in Australia that want to be communicated to. There are 1.2 million Chinese born Australians so that’s a huge proportion as it’s almost 5 per cent of the Australian population.

“We want to talk to our clients in the language and way they best feel most comfortable in… and understanding and engaging in and on a platform that they feel most comfortable in.”

This approach has also been translated into stores as well with sales associates who speak fluent Mandarin, he added.

WeChat recently praised David Jones’ SS20 Beauty campaign as a part of a global showcase of best-in-class activity and it was the only international retail store featured on the list.

The beauty campaign, themed Full Bloom, included video, imagery, emails, in-store visual merchandising, a 36-page print booklet and shoppable article pages.

“With clever use of shoppable product display functions and rich graphic design elements, the campaign achieved a click through rate of more than double that of industry benchmarks,” WeChat said.

Another “incredible success story” for the China market has been landing Kim Kardashian’s popular Skims line, Mr Holloman said.

“She can be polarizing, but it’s been a commercial success and from what we hear from customers, they are excited to have such exclusive brands across our network,” he said.

The retailer copped fierce backlash when it announced it was stocking the star’s products, with loyal fans of the store accusing the world-famous influencer of diminishing the retailer’s “class” after DJ’s shared a video to their Instagram page of Kim promoting the brand.

However, despite its investment in WeChat, David Jones has no presence on another social media platform that has been blowing up – TikTok – which has over one billion users.

“We are incredibly strong on Instagram and on Facebook, we have in excess of 400,000 followers on Instagram and 600,000 on Facebook,” Mr Holloman said.

Queensland University of Technology retail expert Dr Gary Mortimer said David Jones’ use of WeChat is a “great strategy”.

“They are taking advantage of a growing middle class affluent Chinese market that does often look for Australian brands and often international brands and David Jones has the ability to provide those brands to that particular audience,” Dr Mortimer told news.com.au.

“When you look at what they are doing in that space they would be aligning themselves with Chinese influencers that connect really well with that Chinese market.

“They would be leveraging really large online promotional events like Singles Day that runs on the 11 November every year and it gets bigger and bigger.

“Singles Day is a bit like Amazon Price day but it turned over about $US85 billion ($A122 billion) last year. The Chinese market is a very valuable and viable market for Australian business and brands.”

Dr Mortimer said China’s population of 1.3 billion compared to the “tiny” 26 million living in Australia also showed it was a lucrative field to play in.

“Trust is huge issue for the Chinese population who are concerned about counterfeiting, so working on a Chinese platform gives legitimacy for David Jones in that market,” he added.

“Woolworths is playing in that space as well.”

In 2015, Woolworths opened its first overseas flagship store on the Tmall website and has also partnered with supermarket 7 Fresh since 2020 offering WeChat as a payment system.

.

Categories
Business

TikTok user slammed over ‘fatphobic’ Woolworths comments

A woman who took issue with a range of plus-sized yoga statues being sold at Woolworths has been roasted online.

The shopper took to TikTok to share a video panning across a range of unique garden ornaments, featuring plus-sized bodies posing in different yoga positions.

The woman asked “what the f**k?” she was with the range, ending the video with a confused look.

“I need answers, I don’t get it” she titled the video.

“What are these and who would buy them?”

The $16 statues feature in the gardening section at Woolworths and show female bodies in different yoga poses.

“What the f**k is with this range at Woolworths?” she asked in the now-viral TikTok video.

“Look at that. Look at this one. What the f**k?”

The short clip has since racked up nearly 30,000 views – but the reaction was likely not what she was hoping for.

Many commented on the TikTok video asking why the woman had a “problem” with the ornaments and expressed that they actually “loved” them.

A lot of TikTok users also accused the woman of being “judgmental” about the shape of the bodies and asked if she would have an issue if the statues were smaller.

“You’re being fatphobic. Just some queens doing yoga” someone said.

“What’s the issue?”

“They are magnificent, shifting our mindset about these bodies is long overdue.”

“Body positivity. Every size and shape is beautiful,” another said

“And it’s being reflected in our day to day realities, this awesome. Love it.”

“You sound super judgmental, what’s wrong with body positivity?” asked a TikTok user.

“Love how she thought most people would agree with her lmfao.”

News.com.au understands that the items are a range of limited edition yoga statues that are on sale at selected Woolworths supermarkets, for a limited time only.

Read related topics:Woolworth’s

.

Categories
Business

Woolworths worker pays for Melbourne mum’s groceries in kind act

A Woolworths customer has been left “mortified” after a staff member stepped in to help her out during a tough moment.

The Melbourne woman explained she was having technical issues while paying for her groceries during a recent trip to the supermarket.

At the same time, her newborn baby was “kicking off”, prompting a Woolworths worker to step in and pay for the woman’s groceries.

The customer took to Reddit to explain that while she was very “grateful”, she was also “mortified” over the experience – and wanted to see if there was a way she could thank the woman without getting her in trouble.

Want to stream your news? Flash lets you stream 25+ news channels in 1 place. New to Flash? Try 1 month free. Offer ends October 31, 2022 >

“I just got back from Woolworths where I tried to pay with my phone on self-checkout,” she said.

“It wasn’t working so they printed me a barcode and took me to the service desk to pay, but my phone payment still didn’t work.

“After trying a few times and my newborn kicking off, the staff member said, ‘Don’t worry it’s on me.’

“I was really taken back and asked if I could transfer her the money.

“She said no and then said, seriously it’s on me. My baby was screaming the place down by this point. I was so grateful and also mortified.”

The encounter left the woman asking questions about the Woolies staff member was allowed to do this or if it was “dodgy”.

“I want to go back and give her something to say thank you, but don’t want to get her in trouble if she’s done something she’s not supposed to have done,” she said.

“Anyone work at Woolworths and can tell me what the deal is?”

People were quick to tell the woman to leave it and not draw attention to the worker’s actions.

“Maybe accept the kindness shown and pay it forward to someone else in need. In that way, you don’t risk getting the staff member in trouble,” one person said.

Another added: “What’s more likely? They risk being sacked or even arrested for a total stranger, or pays a few bucks to help out someone obviously trying their best but struggling.

“My partner works at a supermarket and has paid for people before. It feels good. Pay it forward.”

A third, who works at a different supermarket, said: “I’ve paid the difference for a few people that have come up short a couple of times and as far as I’m aware that is completely fine, even seen my boss do Item.

“Don’t know why it would be any different at Woolies. Sounds like excellent customer service to me.”

Another added: “I work at Woolworths, the company only cares if the products are paid for. She likely paid out of her own pocket for you, I’ve done it before.”

Read related topics:MelbourneWoolworths

.

Categories
Business

Arnott’s new Less Sugar biscuit range released

Arnott’s has released a new line of some of its favorite biscuits. But these treats come with a lot less guilt.

The company has released new packs of its Scotch Finger and Shortbread Cream biscuits with 50 per cent less sugar.

The new Less Sugar treats are now available on shelves in the biscuit aisle at all major grocery stores for $4.70 a pack.

Arnott’s said the release came after research conducted by the company revealed a third of Aussies are looking to limit their sugar intake.

But, 60 per cent said they would still buy a “better for you” version if it tasted the same as the original biscuit.

Arnott’s has been broadening its range to meet more dietary restrictions with the release of a gluten-free range in 2021 that featured Tiny Teddies, Mint Cream and Scotch Finger biscuits.

Arnott’s marketing manager Pauline Mercier said: “We’ve been listening to what consumers are asking for; one of the ongoing requests is for Arnott’s to offer more options that suit their specific dietary needs.

“Our dedicated bakers have spent more than a year perfecting the reduced-sugar versions of some of our beloved biscuits and we are confident they’ve got the same great taste as their originals!”

Just a week ago, Arnott’s announced its new Shapes Fully Loaded range.

The range includes Sizzling Meatlovers, Flame Grilled Chicken and Ultimate Cheese and sell for just $3.50 a pack.

The three flavors are currently available for Aussies to snap up at Woolworths.

.

Categories
Business

Woolworths makes change to nationwide opening hours: New times revealed

Woolworths has rolled out major trading hour changes to stores across the country in what it hopes will better align its national operations.

The retail giant announced it would be changing the trading hours of both its nationwide fresh food counters and its overall operating hours so it could “offer a consistent customer experience”.

A Woolworths spokesperson confirmed with news.com.au on Tuesday that all Fresh Service delis would now be trading from 7am to 8pm every day of the week.

The seafood and meat counters would now all be trading from 9.30am to 7pm during the week, and 9am to 7pm on weekends.

“Customers can still purchase similar products, such as chicken breast fillets and salmon, within our packed Fresh Convenience range located in-store,” the spokesperson said.

They said “select stores across the country will open one hour later or close one hour earlier to align with other stores and better match customer shopping patterns”.

“We’ll closely monitor customer and team member feedback over the next few months.”

Changes were introduced in response “to a shift in customer shopping behaviour”, the spokesperson said.

“A handful of stores will operate longer fresh service counter hours as there’s still high customer demand in those stores,” they added.

News.com.au understands the change was trialled in May across a handful of NSW stores before it was rolled out nationwide.

Signage has been erected at the front of all stores and displayed at the Fresh Service counters to inform customers of the new hours.

Meanwhile Australians are experiencing deja vu as shelves across the nation are laid out bare.

Australians are being hit with a national egg shortage, as consumers move towards free-range eggs amid rising production costs, extreme weather events and worker shortages.

Supermarkets across the country are back to implementing purchase limits, with farmers grappling to keep up with demand after they decreased their chicken numbers during lockdown.

But free-range eggs aren’t the only product Australian shoppers are being stripped of, with supermarkets reporting bare shelves for other household items such as chickpeas, lentils, lettuce, tissues and cold and flu tablets.

“We’re experiencing reduced availability across some of our lentil and chickpea products due to supply chain delays,” a Woolworths spokesman said.

The supply chain issues are a combination of the war in Ukraine, flooding and other extreme weather events on Australian shores.

Read related topics:Woolworth’s

.

Categories
Business

Aussie TikTok user goes dumpster diving for fresh fruit and vegetables

An Australian TikToker has shown off the crazy amount of fruit and vegetables he salvaged after going dumpster diving behind a supermarket.

Luca Corby filmed himself dumpster diving in Canberra to prove just how much fresh produce gets thrown out each day, captioning the video: “Anywaysss f**k big corporations.”

Mr Corby and two friends donned head torches before heading to a nearby store and taking a look in the bins.

“Food is expensive at the moment, so let’s go dumpster diving” he said.

First off, the group managed to salvage a number of potatoes, carrots, leeks and a huge knob of ginger, which Mr Corby estimated to be worth about $20.

“Look at this lettuce, it is literally fresh. There is a couple of dead leaves on the outside but the inside is all fresh,” he said.

The group also found rhubarb, mandarins, capsicums, oranges, grapes and asparagus.

Mr Corby filmed himself the following day explaining once they game home they washed all the fruit and vegetables and put them in the fridge.

“Our fridge is stocked for the next week. Our groceries for this week were essentially free,” he said.

“It’s crazy because we just went to a small supermarket, but you can imagine Coles and Woolworths would be throwing out so much stuff while families are struggling to buy fresh vegetables.”

A few weeks earlier, Mr Corby shared a picture of the huge amount of fresh produce his friend sourced after it was thrown out at a local IGA.

“Literally so many people are struggling to buy fresh produce at the moment and this is how much food my friend got dumpster diving yesterday,” he said.

“That was all going to go in the bin. That’s f**ked.”

The first video has clocked up more than 70,000 views, with many people shocked at how much fresh produce had been thrown away.

“This is so heartbreaking to see. The food looks so fresh. People are struggling right now,” one person said.

“So much wastage!” another wrote.

Another added: “Well done! It’s an absolute crime that those perfectly good foods can be thrown in the trash.”

Both Woolworths and Coles have initiatives in place to reduce food waste in their stores.

Woolworths has implemented a Food Rescue and Recycling Program to help stores identify and divert surplus fresh food away from landfill, instead using it for things like hunger relief, animal stock feed at local farms and zoos, or for commercial composting.

The supermarket giant works with OzHarvest, Foodbank and FareShare to make left over edible food available to local hunger relief agencies.

Coles has introduced its Together to Zero Waste initiative to help reduce food waste across its stores.

“Our first choice for unsold, edible food is to donate it to food rescue organizations such as SecondBite and Foodban,” the supermarket states in its website.

“Following that, we have other food waste solutions including donations to farmers and animal or wildlife services, organics collections and in-store food waste disposal equipment.”

Coles also uses produce that would typically not be sold in other products, such as bananas being used in frozen banana pieces, banana bread and muffins.

.

Categories
Business

Egg shortage: Latest product to vanish from supermarket shelves

Australians are being hit with a national egg shortage, as consumers move towards free-range eggs amid rising production costs, extreme weather events and worker shortages.

Supermarkets across the country are back to implementing purchase limits, with farmers grappling to keep up with demand after they decreased their chicken numbers during lockdown.

Owner of Chooks at the Rooke, a free-range egg farm southwest of Melbourne, Xavier Prime told 3AW Radio that part of the problem was the cold weather that affected how often the birds laid eggs.

“Part of it is the time of the year as well.” he said.

“Free-range eggs, in that sort of space the birds are open to the elements, and with the daylight hours being shorter, that has a lot to do with how many eggs the chickens lay.”

Mr Prime said “to lay the optimum”, hens needs 15-16 hours of daylight every day, but at the moment they are experiencing just 10-11 hours.

A Woolworths spokesman said the scarcity of eggs was due to a production shortage on farms, with the cost of young hens laying eggs increasing by 20 per cent.

“The market-wide supply of locally produced eggs in some regions has recently been impacted by reduced production on a number of farms,” they said.

“While we continue to deliver eggs to our stores regularly, customers may notice reduced availability at the moment and we thank them for their patience and understanding.

“We’re in close contact with our suppliers and are working to increase the availability of eggs in stores as soon as possible.”

The supermarket giant has installed a two-carton limit in some stores.

Mr Prime said he hoped the supply shortages did not push consumers back to caged eggs.

But free-range eggs aren’t the only product Australian shoppers are being stripped of, with supermarkets reporting bare shelves for other household items such as chickpeas, lentils, lettuce, tissues and cold and flu tablets.

“We’re experiencing reduced availability across some of our lentil and chickpea products due to supply chain delays,” a Woolworths spokesman said.

The supply chain issues are a combination of the war in Ukraine, flooding and other extreme weather events on Australian shores.

Read related topics:Weather

.