A shopper who went on an angry rant after claiming she was short-changed at Aldi has been slammed online.
The customer took to Facebook to vent her frustrations at a checkout worker who claims short-changed her by 50c.
The shopper shared a picture of a packet of smoked salmon that had a red ‘reduced’ sticker on the front, with a price of $7.19.
Next to it was an Aldi receipt that showed the salmon being charged at the full price of $13.99.
After returning to complain, the customer said the cashier tried to rectify the issue and showed the follow-up receipt with the correct price and the woman’s owed change of $6.80.
However, the customer claims that the cashier mistakenly only gave her $6.30 in change – meaning she was still owed 50c.
“Today as usual I did my weekly shop at my local Aldi in Broadmeadows,” she began the post.
“It didn’t turn out to be pleasant. The checkout staff charged me full price for a product that was on special.
“I approached her and told her she gave me the wrong change, but insisted that is what it says on the till.
“My math is not great but if I was charged $13.99 for something that is $7.19, I should be refunded the difference right?
“She only gave me $6.30 instead of $6.80.
“The worst part was she said if it’s not correct then she’d give me the difference. She made me feel like I was in the wrong.
“So I waited a few minutes to explain to her that she indeed gave me the wrong change but the line was just too long.
“I know it’s only 50c but money is money plus her attitude was despicable. End of rant.”
Although a few people were sympathetic to the shopper’s situation, many slammed her post and urged her to “be kind”.
“It’s easy to get flustered in situations like this, try not to be too hard on them,” commented one.
“It’s 50 cents, you need to chill,” said another.
“Go easy on customer service staff please. It’s been a really crappy few years for us,” one group member commented.
“You can’t possibly imagine the abuse and negativity we have received. Be kind.”
“Maybe she just got flustered and made a mistake considering you ‘confronted her’. Cashiers at Aldi can serve over 200 people in a shift so mistakes will happen,” said another.
“They have a lot going on, with speed, lines, working out money and more. Maybe next time show a bit more understanding for the cashier just trying to do her best de ella. ”
News.com.au understands that if any customers have concerns about a store experience they can visit the Aldi help center for more information.
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