Air New Zealand Inc. – Michmutters
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Business

Here’s why Trivago CEO believes travel will be even more expensive

Aussies are keener than ever to hop on a plane and escape what has been a pretty rough past few years.

Almost 57 per cent of Aussies are planning a getaway in the next 12 months which is up 49 per cent from December, according to Finder’s Consumer Sentiment Tracker.

However, travel at the moment comes with a heftier than usual price tag.

KAYAK’s data shows the average return economy international flight price in Australia based on flight searches in July (between July 1-18) was approximately $1761 – an increase of about 14 per cent compared to the same period in May (between May 1-18) .

Meanwhile, the consumer price index (CPI) July report shows plane tickets have soared 27.7 per cent on a year-over-year (YoY) basis.

And sadly it is a tendency likely to stick around for a bit longer, according to Angus Kidman, travel expert at Finder.

“Sale fares are definitely higher than they were pre-pandemic. Tiger used to regularly offer $9 domestic fares,” Mr Kidman said.

“We won’t see that again. Jetstar has offered a handful of $22 fares this year, but only outside of peak periods and for a tiny number of seats.”

He said Virgin’s floor in sales is now generally $49, and for Qantas it’s rare to see any sub-$100 flights.

“I don’t expect we’ll see much change to that in 2022. The arrival of new competitor Bonza may create a little price pressure, but many of its routes are regional and I’m expecting that it will be charging well over $100 for a seat most of the time.”

‘On the rise’

Trivago (TRVG) CEO Axel Hefer believes “costs will continue to go up”, attributing it to staffing shortages and labor costs.

“You see a fundamental shortage of people in travel and hospitality, and the reason is that a lot of companies have actually reduced their staffing during the pandemic,” Mr Hefer told Yahoo Finance.

“[Companies] are now struggling in very tight labor markets to staff up again. So they will have to pay up, and that cost will be passed on.”

Flight cancellations

The Bureau of Transportation Statistics quantified that 88,161 flights have been canceled so far this year, with many being attributed to staffing issues.

Virgin Australia, Qantas, and Air New Zealand were all named among the global airlines with the current highest cancellation rates, while Singapore Airlines was noted as the carrier with the lowest cancellation figure.

The new data, compiled by aviation analytics company Cirium, looked at flight data from 19 major airlines in the three months to July 26 which revealed Virgin Australia to have one of the highest cancellation rates at 5.9 per cent.

Air New Zealand and Qantas were also named in the top five airlines with high cancellation rates, at 3.7 and 3.3 per cent respectively.

Singapore Airlines, which remains the top international carrier in Australia, was dubbed the most reliable airline, with a 0.8 per cent cancellation rate.

Notably, of all 19 studied carriers, Virgin boasts the smallest international network, possibly skewing the data, according to Australian Aviation.

Australia’s worst month for flying

Australian airlines recorded their “worst ever” month in June for flight delays and cancellations with a total of 5.8 per cent of all flights canceled – nearly three times more than the long-term cancellation average.

There were 63 per cent of all flights arriving on time in June, with 61.9 per cent departing on schedule, the Bureau of Infrastructure and Transport Research Economics (BITRE) report found.

BITRE said these figures mark “the worst” the industry has seen since records began in November 2003.

The report looked at delays and cancellations across all major Australian airports in the month of June.

The severe disruption was fueled by staffing shortages, staff sicknesses, mid-year school holiday travel surges and severe weather events, including flash flooding throughout NSW.

Qantas recorded the highest percentage of cancellations at 8.1 per cent during the month, followed by QantasLink, Virgin Australia, Jetstar, Virgin Australia Regional Airlines and Rex Airlines.

Qantas recorded just over half of their airlines arrived on time in June, at 59 per cent, while Virgin achieved the highest level of on time departures among the major domestic airlines at 60 per cent.

A Qantas spokesperson told NCA NewsWire the flight delays and cancellations were not the kind of performance that they were delivering pre-Covid.

“A rise in Covid and other illnesses among airline crew as well as the tight labor market led to flight disruptions for all domestic airlines in June,” they said.

“We had rostered additional crew on standby which helped lessen the impact of Covid-related crew absences and meant 85 per cent of our domestic flights for the month departed within an hour of schedule.”

“Flight cancellations in July were lower than they were in June, call center wait times are now better than they were pre-Covid and our mishandled bag rates are close to what they were before the pandemic.”

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Categories
Business

Air NZ brings home its largest planes from US desert amid surging flight demand

Air New Zealand is bringing home its 777-300 after almost 700 days in an American desert.

In 2020, the airline sent four of its largest plans – the 777-300ER – to a storage facility in Victorville, California, in the Mojave Desert amid Covid-19 decimating international travel.

At that time it was unknown when they would return.

But now, given the sheer demand for flights, the airline is bringing its largest widebody jet aircraft out of hiding to bolster its network.

Air New Zealand chief operating officer Alex Marren said one of the most exciting things about bringing back these aircraft is the airline is going to hire and rehire people to service them and the rest of it fleet.

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“Since April 2021, we have welcomed back around or hired more than 2000 people across cabin crew, pilots, maintenance, engineers and airports and we’re looking for more,” Mr Marren told news.com.au.

“In our cabin crew alone we’ve hired and rehired around 1000 people, all of whom are really excited to welcome customers on-board.”

Mr Marren said when the hard decision was made to park their 777 fleet, they knew the desert was an ideal environment due to its warm and dry conditions.

“After being stored for almost two years in this climate, they are coming out of long term parking in good condition,” he added.

He explained it takes around six to eight weeks to get a desert-based 777-300 ready to fly and the team are working with a local maintenance provider to reanimate its aircraft out in the desert.

“The process starts off with a good wash to get rid of the dust and grime that has accumulated in long term parking out in the Mojave Desert,” Mr Marren said.

“Our engineering teams then remove the protective shrouds and materials on the wheels, sensors and wings and undertake a thorough servicing and maintenance program to get these aircraft serviceable and ready to fly again.”

He said a lot of work goes into making sure the aircraft is ready to fly — including servicing the wheels on the landing gear to checking upholstery and the in-flight entertainment system.

When is takeoff

The first 777-300 aircraft, registration ZK-OKP, is due to leave Victorville in late August for

Auckland where it will have scheduled maintenance before rejoining the 777-300 operating

fleet from late September.

It can carry up to 342 customers with up to 154 cubic meters of cargo capacity available.

“It’s a welcome change from the type of flying our operating aircrew did through the height of the pandemic and for those stepping back onto a 777-300 for the first time in more than two years, it will be an emotional reunion with one of their favorite aircraft,” Mr Marren said.

ZK-OKP is the first of four Victorville-based 777-300 aircraft to be reanimated and the airline

is working through a program to bring back the three remaining aircraft over the next

year. The airline also has three 777-300 aircraft that were stored in Auckland for the last two

years. Two of these aircraft are back in service, with 777-300 ZK-OKO due to re-enter service

in the coming weeks.

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